Thursday, April 7, 2011

4 Key Points in Building Trust Online...

We are social by nature and we crave trust... so what are the 4 key points in building trust online?

1, Appearance (1st Impressions Matter)
2, Transactional Assurance (Order is secure and my email won't go on a spam list...)
3, Experts in product (Great support pre and post sales)
4, Consensus of Peers (Social proof with good reviews, Testimonials)

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