Every customer falls into some kind of bucket.... Knowing your audience and focusing on that segment will pay huge dividends....
What are the segments you want to focus on?
Acquisition / Conversion / Growth / Retention / Re-Activate
Acquisition - POS Capture / Web Capture
Convert - Nurture / Abandon
Grow - Up-Sell
Retain - Cross-Sell
Re-Activate - Re-Engage / Win Back
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